Citi - Customer 360
A Citi Customer 360 case that can combine archived dashboard proof, synthetic interface recreation, and careful source boundaries where real internal work cannot be shown.
Media Showcase
Media 1 / 17
MovieHero Scene
Enterprise data city / executive command center
Project Notes
Company
Citi
Role
Creative Director, Data Visualization Team
Focus
Enterprise Intelligence
Skills
Customer 360 / Data Visualization / Enterprise UX
What It Proves
Archived Customer 360, dashboard home, and Historical Trends work prove a sustained enterprise data visualization practice.
Problem
Complex business lines needed interface systems that could make customer, relationship, and operational data readable, credible, and actionable.
Approach
01
Treat Customer 360 as the lead narrative: relationship context, segmentation, decision signals, and executive-ready scan paths.
02
Translate stakeholder intake into reusable dashboard patterns and data visualization rules.
03
Frame Citi work around leadership, governance, design systems, and decision clarity.
04
Use source-bounded AI recreation and prototype plates when real internal Citi work cannot be shown publicly.
Public resources
Citi News
These are public company or product resources, not works of Kirk's. They stay here as quick context while Kirk-specific claims remain tied to approved portfolio proof.
Public market context
official currentCiti Arc and enterprise AI agents
Citi is publicly positioning Arc as a coordinated system of specialized AI agents for relationship managers, which supports staging the case as decision intelligence rather than a static dashboard gallery.
Boundary
Use this as current Citi market context only; do not imply Kirk worked on Arc without approved source material.
Citi 2026 AI agents perspective
Public wealth AI context
official currentCiti Sky and personalized wealth guidance
Citi Wealth has announced Citi Sky with Google Cloud and DeepMind technologies, including conversational, voice, and avatar-led guidance signals.
Boundary
Treat this as adjacent public AI momentum; Kirk-specific claims still require approved screenshots, scope, and outcomes.
Citi Wealth Citi Sky press release
Public advisor workflow context
official currentPortfolio Intelligence and Client 360
Citi public materials describe advisor/client workflow support through Portfolio Intelligence, Client 360, CitiScribe, and document intelligence concepts.
Boundary
Use to frame the current enterprise direction; keep the case evidence anchored in Kirk-approved Citi dashboard artifacts.
Citi Wealth AI technology press release
Next route